Training

Quality one on one training, crafted to address your specific needs, and solve whatever challenge your practice encounters.
CHNW trainers have extensive knowledge of CGM MEDISOFT including;
  • New practice start up
  • Insurance billing
  • Complex insurance billing scenarios for dual credentialed providers
  • Insurance AR management
  • Patient AR management including efficient statements, payment and collections processes
  • Patient scheduling and appointment management in Office Hours Professional (included with all CGM MEDISOFT platforms)
  • and so much more.
CompuHealth Northwest has decades of experience and expertise. Let us assist you with your practice management needs today.  
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Medisoft End User Support Notice

CGM MEDISOFT as needed/per incident end user ​support will be provided to customers on version 28 or 29 throughout 2025. Starting in 2026, support will extend to customers on version 29 or 30, following our existing support structure and policies, and alignment with CGM's support policy.
 
CGM/eMDs, the developer of CGM MEDISOFT, supports the current version, and prior version only. The current version of CGMMEDISOT is v30, the prior version is v29. It is recommended you upgrade your CGM MEDISOFT to a supported version. Staying up-to-date is critical to ensuring that your practice complies with government and industry regulations and standards. At the same time, upgrading your software will provide access to many new or improved features which have accumulated year over year. Continuing to use systems that are no longer supported violates HIPAA Security Rule 45 C.F.R. 164.308 (a)(5)(ii). If you are using software that Microsoft or CGM/eMDs no longer supports or is end-of-life, you will not meet the requirements for HIPAA compliance. Furthermore, as industry requirements continue to change, operating systems are updated, or security risks evolve, older versions of CGM MEDISOFT are not updated to comply with these challenges. For all these reasons we strongly encourage you to consider upgrading to the current CGM MEDISOFT version 30 through CompuHealth Northwest.​

Professional Support Services

Support services include:
  • Implementation
  • Training
  • Error resolution
  • Installation
  • Upgrades
  • Data Conversions
  • Data migrations/Server Migrations
  • File Repair/Data Repair
  • Database creation
  • End User Support via
    • phone
    • remote access
    • email
  • Billing Service support
  • EDI rejection/denial management
  • ​Consultation
  • EDI Clearinghouse Services
    • eMEDIX
    • Availity Advanced
Customers can contact CompuHealth Northwest via
phone ​3605920926 or email [email protected] 
Remote support access on your system